Our process is driven by powerful APIs and a suite of three software tools, all designed to ensure a seamless and effective integration of AI-driven customer support. Here’s how we bring your AI assistant to life.
Once we’ve had an in-depth consultation to understand your business’s unique needs, we immediately begin building a tailored system that aligns with your goals. During this foundational phase, we configure the AI’s framework, ensuring that it has a clear understanding of its role and objectives within your business environment.
Next, we integrate your store’s essential data—product catalog, URLs, confirmed orders—into the AI’s knowledge base. This is where the agent’s “learning” begins, as it is meticulously trained to handle inquiries, make accurate recommendations, and provide real-time order tracking. We conduct rigorous troubleshooting at this stage, refining the AI's responses to optimize performance and ensure accuracy. Our careful attention to troubleshooting is what sets the stage for an AI experience that is efficient, reliable, and perfectly suited to your customers’ needs.
With the agent trained and ready, we move to the design phase, where the agent interface is fully customised to match the aesthetics of your website. From logo integration and brand colours to motto and visual elements, every detail can be adjusted to reflect your brand identity seamlessly. Our design options offer flexibility and personalisation, giving you the freedom to craft an interface that feels like a natural extension of your brand.
After completing these steps, your AI-powered agent is ready for integration. Using just a few lines of code, the agent is deployed on your website, ready to interact with customers. This process is quick and straightforward, requiring no advanced technical knowledge. Our team is with you every step of the way to ensure smooth implementation, guiding you through each detail for a hassle-free launch.
Whether you're just starting out or scaling up, we have a package to suit your needs. Click the button below and we'll see you soon!